Privacy Notice

This policy describes what we record about you during your visit and identifies the conditions under which we may collect and process information, including that which you may wish to provide to us.

Understanding your privacy rights

Please review the following information provided in order to learn more about your privacy rights.

You may request access to the information that we store, its correction and the destruction of information pertaining to you and/or your engagement with our services by using the contact form provided. We may request additional information from you, with your consent, in order to remedy your request. Your information will not used for any other purpose then resolving your specified enquiry.

The Collection of Information

The information collected from you by our service, by itself or through supporting third parties, may include personal information: first and last name, email address, location as well as contextual details: browser, computer and device manufacturer as well as pre-existing cookie and analytical information.

Further details on the types of information collected is described in the following sections. Please note that we may request explicit consent to use your information in order to provide our services, and that those requests may be displayed prior to collection.

Some personal information we request consent for may be freely provided by you when using our services. Any use of cookies, or necessary third party services integrated with our service, serves the purpose of providing our services to you upon your visit.

The Processing of Information

When processing your information we treat our legal responsibilities and your right to privacy accordingly and only request information from you that is relevant to the service we provide you. We take appropriate security measures to prevent unauthorised access, disclosure, modification and/or unauthorised destruction of information that you entrusted to us.

The conditions on which we provide our services may require us to make relevant information accessible to third party service providers. This may include information entrusted to our staff: management, legal, system administration, and/or to appointed third parties such as technical service providers, mail carriers, hosting providers and communications agencies.

The information we collect is used solely for the purposes of providing our services to you in a secure, efficient and trustworthy manner.

The information collected is only retained for the designated time deemed necessary and in order to provide our services to you, or for the stated purposes outlined in this policy.

The Usage of Information

The information provided by you may be used for the following purposes: contacting you in response to a enquiry that has been initiated by you or for the analyse of visitor traffic for service performance, security and analytics.

The basis on which we use your information is outlined in the specific sections held within this policy.

Your Personal Information

Some personal data may be collected for the following purposes:

  • Analytics

    Google Analytics with Anonymised IP

    This service is provided by Google, Inc and works by setting a cookie to help us analyse your interaction with our website. Analytics data gained is not shared with Google Products or Services, Google Technical Support, Google Account specialists or used for benchmarking. This integration of Google Analytics anonymises your IP address. It works by shortening users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

  • Contacting You at Your Request

    Our Contact Form

    Your consent is requested prior to using the contact form provided. This request and your consent permits us to use the information you provide to us with to respond to your enquiry. All submissions are sent securely and your information is not shared or disclosed to any unauthorised parties, beyond those parties identified within this policy.

Additional Collection and Processing Information

Location

Our business and services are served from the United Kingdom (UK).

System Administration, Maintenance, Operation and Security

We maintain some contractual agreements in order for us to provide access to visitors. For example, by simply being available on the internet we maintain a contractual agreement with our appointed hosting provider.

To support operational, maintenance and admistrative purposes we, as well as third party service providers, may store information about you and your use of our services, for example, when accessing our services over the internet our hosting providers system logs may record your designated internet service provider computer IP Address for administrative purposes.

The systems that our services are based upon are regularly monitored and maintained to ensure their stability, security and performance, as well as applying security updates as these become available. The resilience of our services and systems against instances of improper use is treated seriously and never knowingly compromised.

Legal Requirements

A visitors information may also be used for legal purposes, in a court of law or at the stages leading to possible legal action arising from improper use of our services.

Please note that we may also be instructed to reveal personal information about visitors upon the request of state authorities.

We never knowingly jeopardise our position as trusted guardians of those visitors that access our services.

Additional Information

Further details concerning the collection and/or processing of service specific information can be requested from us. You can do this by using the contact form provided.

Complaints

As with any legally abiding business we take our commitments and responsibilities seriously. If for any reason you feel that this trust has potentially been compromised you are within your rights to make your voice heard.

Policy Updates

We reserve the right to make changes to this policy at any time and recommend you routinely check the date this policy was last modified within our document details section to identify updates.

If you personally disagree with any of the points raised within this policy please avoid accessing our services. If you wish to complain about any aspect of our services please get in contact with us by using the contact form provided. We're happy to respond to any potential complaints and will investigate them if we are made aware.

Document Details

Version
0.1.2
Updated
July 2020